Privacy Policy

299dat Privacy Policy & Data Protection

299dat takes your personal data seriously. On this page, we clearly explain what information we collect, how it is used, and the steps we take to keep it safe.

Last Updated: January 2026
SSL Encrypted
Bangladesh
Last Revised: January 2026 By using 299dat, you consent to this privacy policy.

1. Introduction

Welcome to 299dat. Our privacy policy sets out our commitment and responsibility to protecting your personal data. We believe privacy is a fundamental right of every user.

This privacy policy applies when you use the 299dat website, mobile app, or any of our services. By reading it, you will understand what data we collect, why we collect it, and how it is used and kept secure.

299dat complies with applicable data protection laws in Bangladesh and international best practices. Our privacy policy is reviewed regularly and updated as needed.

This policy is part of our Terms & Conditions Complementary. Both documents apply together.

2. Information We Collect

299dat collects the following types of information to deliver services, verify accounts, and ensure security:

Personal Identification Information

  • Full name, date of birth, and nationality
  • National ID number or passport number
  • Residential address and contact details
  • Email address and mobile number

Financial Information

  • Payment method details (Mobile Banking, Nagad, Rocket number)
  • Deposit and withdrawal transaction history
  • Bank account details (where applicable)

Technical Information

  • IP address, device type, and operating system
  • Browser type and language settings
  • Login time, session data, and activity logs
  • Cookies & Tracking Data

Gaming Data

  • Game history, bet amounts, and results
  • Record of bonuses received and used
  • Information related to preferred games and gaming habits
Types of Information Reason for Collection Mandatory?
Contact Information KYC Verification & Account Registration Yes
Financial Information Transaction Processing Yes
Technical Information Security & Fraud Prevention Automatic
Gaming Data Service Improvement & Responsible Gaming Automatic
Cookies User Experience Improvement Optional

3. How Your Information Is Used

299dat uses your data only for specified purposes. We never use your information unnecessarily or sell it to third parties.

To Provide Services

  • To create, verify, and manage your account
  • To process deposit and withdrawal transactions
  • To manage bonus and promotional offers
  • To maintain and improve gaming services

For Security & Compliance

  • To prevent fraud, money laundering, and illegal activities
  • To meet KYC (Know Your Customer) requirements
  • To ensure legal and regulatory compliance
  • To protect the security of your account

For Contact & Support

  • To send important account notifications
  • To inform you of promotional offers and updates (with your consent)
  • To provide customer support

For Responsible Gaming

299dat monitors your gaming behavior to detect unusual or high-risk activity. This is done solely for your protection. To learn more, visit our Responsible Gaming View page.

299dat never sells your data to advertisers or third parties.

4. Data Sharing Policy

299dat may share your data under limited and specific circumstances. Your data is protected in every such case.

Service Partners

Minimum necessary data may be shared with game providers, payment processors, and technology partners for operational purposes. These partners are contractually bound to uphold 299dat's privacy standards.

Legal Obligations

Data may be disclosed in response to court orders, government directives, or lawful requests from law enforcement agencies. We always ensure due legal process in such cases.

Fraud Prevention

In cases of suspected serious fraud or money laundering, relevant authorities may be provided with the necessary information.

Your data will not be shared with any third party for marketing purposes without your explicit written consent.

5. Cookies Policy

Cookies are used on the 299dat website and app. These are small text files stored on your device that help enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: Maintains login sessions and ensures core functionality. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and personal settings.
  • Analytics Cookies: Helps analyze site usage to improve our services.
  • Marketing Cookies: Used to show relevant ads and offers. You can turn this off.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit site functionality.

6. Data Retention Period

299dat does not retain your data longer than necessary. Below are the retention periods for different types of information:

  • All data is retained for as long as the account remains active.
  • Even after account closure, certain data is typically retained for up to 5 years due to legal obligations.
  • Transaction records are retained for a minimum of 7 years (in accordance with financial regulations).
  • Upon withdrawal of marketing consent, the relevant data is deleted immediately.
  • KYC documents may be retained for up to 3 years after account closure.

Once the retention period expires, your data is securely deleted or anonymized.

7. Technical Measures for Data Security

299dat employs the latest technology and security measures to protect your data. Our security infrastructure is continuously reviewed and improved.

  • 256-Bit SSL/TLS Encryption: All data transfers are completed through encrypted channels.
  • AES-256 Data Encryption: Stored sensitive data is kept in an encrypted state.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent security experts.
  • Staff Training: Only authorized personnel may access sensitive data.

No one can guarantee absolute security on the internet. However, 299dat is always committed to maintaining the highest standards of protection.

8. Your Rights Regarding Your Information

299dat believes every user should have full control over their own data. You have the following rights:

1
Right to Access Information

You can find out what data we hold about you and request a copy.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You may request that the processing of your data be restricted for specific reasons.

5
Right to Withdraw Consent

Consent given for marketing communications or optional processing may be withdrawn at any time.

6
Right to Portability

You can receive your data in a structured, machine-readable format.

To exercise any of these rights, contact our support team. We will respond within 30 days.

9. Third-Party Services

The 299dat platform integrates third-party game providers and payment systems. Their own privacy policies may apply when you use these services.

  • Game providers may collect gaming data for their own purposes.
  • Payment gateways store transaction data in accordance with their own security protocols.
  • Analytics services (such as Google Analytics) may collect anonymous usage data.
  • 299dat is not responsible for third-party privacy practices, but works exclusively with trusted partners.

We recommend reading the privacy policy of any third-party service before using it.

10. Policy Changes & Updates

299dat may update this privacy policy from time to time. When changes are made, we will take the following steps:

  • The date of any policy change will be updated at the top of this page.
  • A notification will be sent to your registered email for any significant changes.
  • Users will be notified at least 14 days before any major changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly. If you have any questions, please contact our support team.

The latest version of this policy will always be available on this page. Previous versions can be provided upon request.

The Core Pillars of Our Privacy Protection

299dat follows six core principles to protect your personal data.

Maximum Encryption

All your data is fully protected using 256-bit SSL/TLS and AES-256 encryption. Encryption is applied at every level — from data transfer to storage.

Minimal Data Collection

299dat collects only the data strictly necessary to provide its services. Collecting unnecessary or excessive information goes against our core principles.

Sale of Data Prohibited

Your personal data is never sold to advertisers or third parties. This is an absolute and non-negotiable policy at 299dat.

Restricted Access Control

Only authorized personnel may access your data for specific purposes. All access is logged and reviewed regularly.

Regular Security Audits

Independent cybersecurity experts regularly audit 299dat's systems. Penetration testing and vulnerability assessments are carried out on a routine basis.

Legal Compliance Assured

We fully comply with Bangladesh's data protection laws and international privacy standards. Compliance is maintained through regular legal reviews.

Join a Safe & Trusted Platform

Your data is fully secure at 299dat. Register today and enjoy a world-class gaming experience.

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